Enzen Global for UKPN

Intranet Portal

The company. Enzen Global for UK Power Networks

 

The projects. Intranet Portal, Customer Web Site Features

 

The brief. Improve UX and and enhance usability on SAP platform

 

User groups. Company's employees, retail B2B customers

 

Process and results. based on heuristic evaluation of the company's internal comms and tools portal, the most economical design solution was proposed: enhanced navigation system and clarify presentation of user’s tasks. The solution was prototyped and tested. It significantly increased user satisfaction when tested in focus groups.