Enzen Global for UKPN
The company. Enzen Global for UK Power Networks
The projects. Intranet Portal, Customer Web Site Features
The brief. Improve UX and and enhance usability on SAP platform
User groups. Company's employees, retail B2B customers
Process and results. based on heuristic evaluation of the company's internal comms and tools portal, the most economical design solution was proposed: enhanced navigation system and clarify presentation of user’s tasks. The solution was prototyped and tested. It significantly increased user satisfaction when tested in focus groups.